Three Ways to Move a Franchise Concept Forward
Each engagement is built around a defined scope and a specific stage in the franchise development process. Start where you are, not where a template assumes you should be.
Back to HomeHow Each Engagement Is Structured
Scope Confirmation
Before any work begins, we confirm the deliverables, timeline and access needed. Both parties agree on what the engagement covers and what it does not.
Information Gathering
We work with your team to understand how the business actually operates — not how it is described in presentations, but how decisions are made and tasks are carried out day to day.
Draft, Review, Finalise
Outputs are drafted, shared with you for review, refined based on your feedback and then finalised. Working sessions are built into every engagement for this purpose.
Franchise Readiness Review
A focused study of whether and how a business is ready to be offered to franchise partners. We examine how the concept operates today, what makes it work and which parts must be documented to be repeatable. Suited to owners curious about expanding through partners.
The output is a clear readiness summary and a short set of practical steps. This is not a speculative report — it reflects what we find in your business and gives you something concrete to act on, whether that action is moving forward with franchising or taking more time to build consistency first.
- Written readiness summary with honest assessment
- Short list of practical steps to address gaps
- Review session included to discuss findings
- Scope: two to three weeks
Franchise Operating Model & Manual
A structured engagement to shape a repeatable operating model and a clear operations manual that partners can follow. We help capture the way the concept runs, define standards and prepare guidance that keeps quality consistent across locations.
Where formal agreements are needed, we help you engage suitable specialists. This engagement is suited to firms preparing to expand and wanting the operational foundation in place before approaching partners.
- Operating model structure tailored to your concept
- Operations manual outline with draft standards
- Working session to review and refine materials
- Scope: four to six weeks
Franchise Advisory Retainer
An ongoing advisory arrangement supporting leadership as a franchise network takes shape. We help refine standards, support partner onboarding processes and keep the concept consistent as it grows, at a steady pace.
Ownership stays with your team throughout. Suited to firms wanting continuity across several months as partners come on board and the operating model encounters its first real-world tests.
- Scheduled review sessions throughout the retainer period
- Working notes and guidance between sessions
- Support for partner onboarding process design
- Scope: three to six months
Which Engagement Fits Where You Are
| Feature | Readiness Review | Model & Manual | Advisory Retainer |
|---|---|---|---|
| Best for | Owners exploring if franchising suits them | Businesses preparing to recruit partners | Networks actively onboarding partners |
| Readiness assessment | — | ||
| Operating model development | — | ||
| Operations manual | — | ||
| Partner onboarding support | — | — | |
| Ongoing guidance between sessions | — | — | |
| Starting fee (RM) | 640 | 3,400 | 4,700 |
Shared Protocols Across All Engagements
Confidentiality
All client business information shared during an engagement is treated as confidential. We do not reference client situations in other engagements.
Written Engagement Terms
Every engagement begins with a written scope document agreed by both parties. Changes to scope require explicit agreement from the client.
Output Review
All written outputs are reviewed with the client before finalisation. We do not consider a deliverable complete until the client has had the opportunity to request changes.
Advisory-Only Scope
Norvane does not provide legal, financial or regulatory services. We flag when these are needed and help clients identify appropriate practitioners.
Timeline Discipline
We communicate proactively if anything affects the engagement timeline. Delays and adjustments are surfaced early, not at the point they affect a deliverable.
Outputs Remain Yours
All documentation produced during an engagement belongs to the client. Norvane retains no rights over the materials we help develop.
Fees at a Glance
Readiness Review
RM 640
Per engagement
- Readiness summary
- Practical next steps
- Review session
- 2–3 week scope
Model & Manual
RM 3,400
Per engagement
- Operating model
- Manual outline
- Working session
- 4–6 week scope
Advisory Retainer
RM 4,700
Per retainer period
- Scheduled reviews
- Working notes
- Between-session guidance
- 3–6 month scope
Not Sure Which Engagement to Start With?
Tell us where your business is today and what you are thinking about. We can help you identify the most useful starting point.
Book a Consultation