Legal
Cookie Policy
This page explains how Norvane uses cookies on our website, what each type does, and how you can manage your preferences.
Last Updated: 12 May 2025
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites remember information about your visit — such as your preferences or the fact that you have already agreed to our cookie notice. Cookies do not contain personal information by themselves; they carry a small identifier that is read by the website on return visits.
You can control cookies through your browser settings or through the preference controls on this page.
Cookie Types We Use
Essential Cookies
Required for the website to function. They include your cookie consent preference and session-level security tokens. These cannot be disabled.
Duration: Session / Up to 12 months
Analytics Cookies
Help us understand how visitors interact with the website — which pages are visited, how long visitors stay, and how they arrived. Information is aggregated and does not identify individuals. Example: Google Analytics.
Duration: Up to 24 months
Marketing Cookies
Used to track conversions and measure the effectiveness of advertising campaigns. May be set by platforms such as Google Ads, Meta or Bing. Information may be shared with those platforms.
Duration: Up to 90 days
Preference Cookies
Remember settings you have chosen, such as language or region, so you do not need to re-select them on each visit.
Duration: Up to 12 months
Your Cookie Preferences
Adjust the toggles above, then save your choices here. Essential cookies cannot be disabled.
Third-Party Cookies
Some cookies are set by third-party services that appear on our site. We do not control these directly. Services that may set cookies include:
- Google Analytics — website usage data
- Google Ads — conversion tracking
- Meta (Facebook) Pixel — advertising measurement
- Microsoft Bing Ads — campaign analytics
- Google Maps — embedded map functionality
Each service has its own privacy and cookie policy, which you can review on their respective websites.
Cookie Duration
| Type | Duration | Notes |
|---|---|---|
| Session | Until browser closes | Deleted automatically |
| Consent | Up to 12 months | Stores your preference |
| Analytics | Up to 24 months | Aggregated usage data |
| Marketing | Up to 90 days | Conversion tracking |
Managing Cookies in Your Browser
You can also control cookies directly in your browser. Note that disabling cookies may affect some website functions.
Google Chrome
1. Open Chrome menu (⋮) → Settings
2. Go to Privacy and security → Cookies and other site data
3. Choose your preferred option or manage per-site exceptions
4. To delete cookies: Privacy and security → Clear browsing data
Mozilla Firefox
1. Open Firefox menu (☰) → Settings
2. Go to Privacy & Security
3. Under Cookies and Site Data, choose Standard, Strict or Custom
4. Click Manage Data to remove specific cookies
Safari
1. Safari menu → Preferences → Privacy
2. Adjust Website tracking and Cookies settings
3. Click Manage Website Data to view or delete stored cookies
4. On iOS: Settings → Safari → Privacy & Security
Microsoft Edge
1. Edge menu (⋯) → Settings
2. Go to Privacy, search, and services
3. Under Cookies and site permissions, select your preference level
4. To delete: Clear browsing data → Cookies and other site data
On mobile, access cookie settings through your browser's main settings menu under Privacy or Site Settings.
Your Rights
Under Malaysia's Personal Data Protection Act 2010 and general privacy principles, you have the right to:
- Withdraw cookie consent at any time using the controls on this page
- Request information about what data has been collected about you
- Delete cookies from your device at any time via browser settings
Disabling optional cookies will not prevent you from using the website, though some functions may be less effective. For questions, contact us at [email protected].